We have compiled a list of answers to the most frequently asked questions about Harbour Splash, Dublin’s first inflatable aqua park, which we hope you find useful. If your questions are not answered, please feel free to email firstname.lastname@example.org or call us on 01-5240602.
What are the age limits?
Do I need to be able to swim?
Do I need to pre-book?
Please bear in mind that bookings for under 18s can be made online, but that a waiver has to be signed for them by a parent/guardian. If under 18s arrive on site and the waiver is not signed for them, they will lose their session and will not receive a refund.
When do I need to arrive for my session?
What do I need to bring?
Are there changing rooms?
Are there showers and toilets?
Where can I store my possessions?
Do I have to wear a wetsuit?
Can I bring my own food/drink?
Can I cancel my session?
All cancellations made by the customer must be made in writing and submitted via email or post. In the event of a cancellation or a request to reschedule more than 7 days (14 days for group sessions with 15 or more participants) before a session commences, we will refund the amount paid to date or reschedule the session (pending availability).
In the event of cancellations/rescheduling less than 7 days before a session commences, the amount paid to date is forfeited. Non-attendance will result in the entire amount paid to date to be forfeited.
For group bookings the final number of participants can be changed up to 14 days before the session starts (minimum numbers apply and prices may change if the number of participants changes) – this is the number of people that the customer will be charged for.
What happens if the weather is bad?
Do I need footwear?
Do I need to be fit to participate?
Can I participate if I am pregnant?
Is there a car park nearby?
We recommend to use public transport to get to us or to car pool as the car park gets very busy and we don’t want you to miss your session because you can’t find parking.